Current Job Openings

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NOW HIRING: FULL-TIME MOTORCYCLE TECHNICIAN

BMW Motorcycles of San Francisco is looking to add a motorcycle technician to our service department. If you have been trained as an automotive or motorcycle mechanic, we want to talk to you! Even if you are unfamiliar with the BMW Motorcycle product line, if you've got the right attitude we can teach you want you need to know and train you to become a certified BMW Motorrad technician.

Please send resumes and cover letters to our Service Manager, Mario Lopez, at mario@bmwmotorcycle.com.

POSITION REQUIREMENTS:

Skills - Experience

  • Ability to read and comprehend instructions and information
  • Technically knowledgeable, experienced, or trainable on BMW motorcycle product line
  • Must have all mechanical skills needed to perform job duties
  • Must own at least the minimum selection of tools needed to perform basic mechanical repairs
  • Must demonstrate a willingness to work in a safe and productive manner at all times

Miscellaneous

  • Must possess a vaild M1 (motorcycle) license and clean driving record
  • Must own basic motorcycle riding gear (helmet, gloves, boots and jacket) for test rides

An even more detailed description can be viewed by clicking here . Please read this extended job description before sending resumes and cover letters to confirm that you are interested in the position.

If you think you have what it takes to repair and maintain motorcycles in this very competitive market and want to be a part of Northern California's best BMW Motorcycle dealership, please send your information to Mario Lopez at mario@bmwmotorcycle.com.

Resumes and cover letters can also be dropped off at the dealership but please understand that due to our limited staffing, on the spot interview requests will be denied. We will do our best to respond to all applicants but please be aware that it typically takes a few days to work through submissions.

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PartsAssociate_ARI Banner 960x309

With all these great new bikes from BMW we're staying very busy down here at the corner of 6th and Bryant and as a result are currently looking to fill a position at the retail parts counter. Below is the job description for the Parts Associate position, as well as some basic requirements. If you are interested in and believe yourself qualified for this job, please e-mail resume and cover letter to our Parts Manager Matt Park at matt@bmwmotorcycle.com.

We look forward to hearing from you!

Parts Advisor / Parts Counterperson

Job Purpose

  • Supplies motorcycle parts and accessories over the counter, through the service department, via e-mail or on the phone to meet all customer needs.
  • Ensure appropriate stock and inventory of parts and accessories
  • Promote, represent and define BMW Motorcycles of San Francisco as the premiere BMW retail environment through exceptional customer service and total commitment to teamwork

Primary Responsibilities

  • Greet and serve every customer courteously and promptly. Answer questions and assist customers in identifying and obtaining needed parts. When unable to assist customers immediately, recognize and explain delay to the waiting party.
  • Handle orders and requests for information efficiently via telephone and e-mail as well as in-person customers. Specify and identify parts needed to meet customer requirements, so that number of parts returns due to errors is kept to a minimum. Use parts equipment and information resources to accurately identify needed parts.
  • Actively solicit sales and suggest selling of service-related parts in conjunction with the service department. Use brochures and merchandise displays as sales aides. Display seasonal parts attractively.
  • Achieve BMW motorcycle retail center goals for parts sales by generating high:
    • sales of BMW motorcycle parts and accessories
    • number of repair orders processed
    • parts and accessory sales per order
  • Maintain accurate sales and inventory records of all line items. Cost out parts and accessories on repair orders.
  • Maintain and prepare records by saving appropriate invoices, maintaining customer back-order file, and receiving and duplicating repair orders.
  • Record lost sales due to unavailability of parts
  • Ensure all parts are charged to retail invoices, internal invoices or repair orders.
  • Maintain inventory on shelves and in bins by reporting items needing to be reordered, identifying any discrepancies in stock levels and returning unsold items to stock. Replenish assigned inventory daily. Notify Parts Manager of out-of-stock parts or materials that need immediate attention.
  • Physically count parts on a regular basis to ensure a highly accurate inventory management system.
  • Communicate frequently with Parts Manager and offer suggestions that will allow the parts department to react quickly when the demands of consumers shift.
  • Properly log requests for non-stock or special order parts. Follow up on special ordered items and notify the customer or service advisors when orders are filled. Locate out-of-stock parts from outside source and submit emergency orders, when necessary.
  • Maintain the appearance and cleanliness of counters, displays, shelves, bins and customer contact areas by following good housekeeping procedures.
  • Tag and describe all displayed items to better inform customers of available products.
  • Rotate and move display parts on a regular basis to maximize customer interest and identify low volume items for closeout.
  • Maintain a professional appearance that allows customers to easily recognize you as a member of the BMW Motorcycles of San Francisco team. All shirts (tucked in) and outerwear worn on the upper body must be either BMW Motorcycles of San Francisco apparel or BMW Motorcycles (BMW Motorrad) branded apparel. Hats are allowed but must be BMW branded. Pants must be clean, but not require any affiliation with the BMW brand or the shop.
  • Cooperate with and assist other staff members in the preparation of orders for delivery or by performing other job related tasks as assigned by Management.
  • Upgrade knowledge of motorcycle product and services through on-the-job training and participation in educational and development programs. Become familiar with and recognize all sources of product and technical information to develop knowledge and expertise.

Additional Responsibilities

  • Act as ambassador of the store whenever necessary and appropriate. When possible, greet and assist any customers that enter the store and are not immediately received due to an abundance of activity in other departments. Alert the proper team member or Management that a client is in need of assistance as soon as possible.
  • Adhere to all codes of conduct and policies outlined within the Motorrad LLC Employee Handbook.
  • Develop and maintain, at minimum, a basic knowledge of BMW's new motorcycle lineup and the related accessories available from BMW and other popular aftermarket manufacturers for each model.

Position Requirements

Experience

Prior parts handling experience preferred but not required.

Attributes

Excellent communication abilities. Good organizational skills. Clean and neat appearance. Proactive approach in the workplace.

Education

High school or equivalent

If you're interested in joining the team as a Parts Associate please contact our Parts Manager, Matt Park, at matt@bmwmotorcycle.com.